Frequently asked questions!
Here you will find all the answers to common questions, answers will be added as and when.
- Are your products original products?
All our products are made with the same materials, the same products and the same tools. Which makes our products a quality identical to superior to that found on the market place.
- Why such low prices?
All our products are at factory prices there is no reseller between you and us, and therefore no tax.
- Do your products have them labeled?
All our products are delivered with their original label and code bar.
- Do you deliver your products in their packaging?
All our products are delivered with their original box and their goodies * (* Protective cover, papers & protection)
- Are children used for the creation of your products?
No children are used to create our products, only adult people with double the average salary.
- Why do you redistribute 3% profits of every order to humanitarian associations?
You should know that FashionMood was created to offer people with a small budget the opportunity to afford beautiful products to avoid discrimination in the social world. From a beautiful image FashionMood has also decided to help humanitarian associations.
- Why do you not ship the box with DHL Express?
We decided to remove shipping from the box containing your product to limit DHL charges and minimize your cost.